📢 Announcement: Introducing Equipe Help - Your Comprehensive Support System

Today, we are absolutely thrilled to unveil our latest release, Equipe Help! We invite you to explore and experience this brand new system right now!
help.equipe.com

Equipe Help consolidates three previously separate third-party systems into one cohesive platform. Ask a question, knowledge base, and changelog now seamlessly coexist here, providing you with a streamlined and efficient support experience.

With Equipe Help, you have the power to submit questions directly to our dedicated Equipe Support Team. Alternatively, if you're open to receiving answers from other Equipe users, you can select "Equipe Support & Community" and tap into the collective wisdom of our vibrant user community.

For our seasoned Equipe users, we encourage you to check in here from time to time if you'd like to lend a helping hand to fellow users seeking assistance.

In addition to its robust support functionalities, Equipe Help also serves as a hub for browsing through all the documentation related to Equipe. Stay up-to-date with the latest developments in our system and immerse yourself in the exciting journey of our ongoing development. Explore new features, enhancements, and much more!

We're delighted to introduce Equipe Help, a comprehensive support system designed to enhance your Equipe experience. Thank you for your continued support, and we look forward to assisting you on your Equipe journey.

Best regards,
Jon

Minor fixes

 
  • Name of variables in formulas support only uppercase again
  • Added new currency
  • Scoreboard rendering when dressage competition was empty
  • Number of allowed refusal 75 cm in Swedish regulation

Dressage judge specific sections

 

We just sorted out a bug when you change to a marking sheet that has support to assign different parts of the sheet to different judges. When you then change to a sheet where this is not supported, the previous setting still applied and resulted in confusing behavior. This is now fixed, and these settings are automatically cleared.

Improvements to the "Use Show as Template" feature

 

Now, if an organizer doesn't have graphics enabled, no graphics will be created in the new show even if the template show has graphics. This gives you a clean start, any manual rank settings for competitions will be reset when using the show as a template.

Fix for deleting shows

 

We've just rolled out a fix for an issue that was preventing shows from being deleted. Plus, we've enhanced the confirmation dialogue by ignoring whitespace in the confirmation.

Positive News for Young Riders

 

In order to reduce stress and provide more room for growth in equestrian sports, we made an important change. We no longer send push notifications for children under the age of 13.

This means that competition results will no longer be pushed as notifications to other users' phones for these young riders. Instead, if one wishes to access the results, they will need to actively search for them.

Equipe has thus aligned itself with the guidelines of the Swedish Equestrian Federation (SvRF) for rankings, where similar age restrictions exist to protect children's well-being and reduce pressure within the equestrian sport.

Improved locale settings, master list reuse, active show limits, issue fixes, and better competition publishing and start time flexibility.

 
  • Prevent users from setting an invalid locale by mistake.
  • When importing competitions from FEI, reuse existing master lists if they exist to make better use of the Template show feature.
  • We have now set a limit on the number of active shows each organizer can have in Equipe.
  • Fixed a commenting issue in the point of sale.
  • When tuning the publish settings for a competition, check the box to publish.
  • Made the colon optional again when setting the start time of a competition.

Filter on multiple contries and pinned items

 

he latest update in online.equipe.com allows users to filter shows based on multiple countries. It's a great way to personalize the user experience and make it more convenient for users to find the show they want to follow.

Competitions and lists can now be pinned so they are displayed over the time schedule, preventing them from being collapsed. This way, you can ensure that the most important information is always visible.

The pinned items also respect the arena settings, so they are grouped to each arena and is shown in the order the arenas are listed.

This features is available on all platforms, including iOS, Android, and web, making it accessible to all users regardless of their preferred device.

New publish settings

 

Publish settings for each competition have been combined into a single menu, making it easier for users to manage their competition settings. Possible to choose between displaying the national flag or club logo for each competition. For dressage competitions, choose whether or not to publish the marking sheet.

A new feature is the ability to pin competitions or lists, which will then be displayed above the time schedule at online.equipe.com and can't be collapsed. This will help you make sure that most important information is always visible.

For this menu you can set the list as divider which can be used as a separator or to display a message in bold at online.equipe.com.

Finally, setting for auto-publish. When this Auto publish results is set, submitted results will automatically be published. This is enabled when the competition is published.

FEI Horse app

 

We're excited to announce a new feature - the ability to checkout horses in the FEI Horse App directly from Equipe.

This addition is designed to simplify the checkout process for our international customers, when you handover the passport, you can also press the checkout button. The feature is integrated into our Equipe software, and users can easily enable it under show settings.

But there's more! In addition to the checkout feature, we're now storing 'Arrived At' and 'Departed At' as custom fields on each horse. This added information can be incredibly useful and can be enabled on start lists and printouts, providing a more comprehensive overview of each horse's journey.

We tested the system recently in Opglabbeek and it worked well, logging actions with users’ FEI ID numbers accurately. Although we're rolling this out for all users, it's entirely up to you whether to enable it or not.

So, if you're an international customer who frequently handles checkouts, give this new feature a try. We built it to make your life a bit easier.