HI. Is there a way to add a box to the system to request submitted entries to pay/checkout. We cannot accept these until they have checked out and we'd like to send them an email?
If you go to the tab Unpaid you can send the unpaid or partitanaly unpaid entries an payement request. The text of the payment request can be set in the general tab.
Hi. Thanks and aware of that bit however these are people who have not checked out so they haven't partially or fully paid their items are just sat in the basket. See below, we have about 20 people who haven't checked out and we'd like a button to send them a reminder to go in and pay. They would not feature in the unpaid list as they haven't paid anything. Thanks
Morning. Just wondered if you would be able to add an option in for this please? Thank you v much
Thom Kerssies (Equipe)
26 Aug 08:45
Hi Lauren,
I was on holiday last week so the answer is a bit late.
The system at the moment is setup that you accept also the non payers and they will appear in the Unpaid tab,
In the submit and accepted email we normaly have a sentence that the payment has to be done before <date> otherwise the entry will be removed from the startlist. Now you can sent the payment reminder and if not paid you do unaccept so they will not be imported or if already imported will be set to 'Withdrawn'
