Question closed at October 19, 2023 09:58

Equipe app sign

Lauren Fogg - Arena UK Ltd
19 Oct 08:59
Hi. We have someone who is trying to login with the same details they have always used and it won't recognise them. They have tried resetting the email address and it just says not recognised. What's the best course of action to take?
Thom Kerssies (Thomputer)
19 Oct 09:51
We have 2 websites with their own accounts

https://entry.equipe.com for entering on national shows

https://online.equipe.com and the mobile app for following riders and horses and declaration during international shows

I presume they are logging in to the other website 
Lauren Fogg - Arena UK Ltd
19 Oct 09:58
Thank you