Question closed at September 01, 2023 15:57

Riders app

Lauren Fogg - Arena UK Ltd
31 Aug 16:35
Hi. The riders app is only to show class start times. When they enter they have to use a web browser and link. Is there no way to build in the ability to use an iPhone app for example to do the entries as it's inconvenient for riders not to be able to use an app?
Laurent
31 Aug 16:39
Hi, The online App on smartphones gives the availability to declare starts with it.
For this : on Déclaration overview in app.equipe.com , make sure that "allow self service" is on.
then on the smartphone application, you can go on "Me" (create an account if not yet done) , then self service and link the smartphone to Equipe.
After this and when the masterlist(s) of your show is published (like the other class) , it will be possible on the app to declare starts straight from Smart phones :)

Laurent
31 Aug 16:41
If the smartphone request a code , go on the tablet or weblink for declaration, enter rider name and click on button "connect to Equipe App". a code for 120 sec will appear

Laurent
31 Aug 16:46
but not sure you can make an third part app to do it right now
Lauren Fogg - Arena UK Ltd
31 Aug 16:58
Thanks. We don't have the declaration facility it's the ability to make entries for example here: https://entry.equipe.com/meetings/3022/competitions
Laurent
31 Aug 17:02
OK, it's with the entry system.
I don't think there is a way to use it in app at the moment. 
Lauren Fogg - Arena UK Ltd
31 Aug 17:03
Thanks./ Are there plans to do this? We have very big shows and our riders need an easier way to make large amounts of entries
Thom Kerssies (Thomputer)
31 Aug 17:12
The option Laurent is mentioning is part of the FEI packages as it is only for International shows declaration based on the rider FEI ID.
Thom Kerssies (Thomputer)
31 Aug 17:14
@Lauren
Probably you are looking for somethiong used on this site
https://online.equipe.com/en/competitions/57586

It can be opened in the mobile app or in a webbrowser and for the entries it will redirect you to the entry page


Lauren Fogg - Arena UK Ltd
01 Sep 05:46
Thanks Thom. Yeh we have linked our entries like that before in the same way but it's still a web page as such and not contained within the app. Just wondered if you had plans to incorporate it all into one. For my September show next month we will have 1100 horses on site for 7 days so having an app for this amount of entries would be a better plan. Thanks (Y)
Thom Kerssies (Thomputer)
01 Sep 08:07
Maybe I don't understand but the app is just a wrap around the same data used in online.equipe.com (thats a website also).
An app around the entry.equipe.website won't have more benefits than the website can do.

For security reasons we have 2 separate databases so the payment/adress info from entry can't leak into the results app (online.equipe)
Lauren Fogg - Arena UK Ltd
01 Sep 15:57
It might be worth a phone call and we can catch up about it sometime Thom :)