Feature Payment in entry set as mandatory (shopping basket to be emptied after x minutes)

Application: equipe-entry
Priority: Nice to have
Status: New
Assignee: Unassigned
Organizers: Addington Equestrian (by Show Direct Ltd), Arena UK Ltd, Hippisch centrum de Ankerhal, GDP
Creator: Thom Kerssies (Equipe)
Created at: Nov 08, 2025 at 12:18 PM

In other systems (ticketing) the entries are put in the shopping basket and if not paid within a time frame these are removed and giving space to other people to enter instead.

Nick van Sante (Equipe)
23 Jan 16:45

Incase entries are added, old job must be deleted, and new job with all entries yet to be paid need to be created. (current waiting to be paid, and new submitted)

On show level new database field to say how many minutes they have to pay
0 = off, 20 minutes, 60 minutes, 120 minutes, 1440 minutes (1 day), 2880 minutes (2 days), 7200 minutes (5 days)

On meeting_entry

entries_to_pay: array of entry ID's

scheduled_check_payment_job: job_id

When job runs, delete submit status on all entries_to_pay (making them unsubmit)
When payments is finished, empty entries_to_pay & delete job

Thom's note, will not be taken in to account as of now. As rider will be able to resubmit their entries after payment succeeded. But will of course be put back in line.

Thom Kerssies (Equipe)
19 Mar 13:42

Message from Addington:

Hey hey,

Super random one,

We are facing several issues linked to people being able to submit entries to standard everyday shows, without making payment (it’s not a problem for shows that close a week before the show starts)
I think it’s mostly because they don’t all understand that a submission of entry is not acceptance of those entries.

Is there any possibility of adding function entry.equipe
that would enable something to only allow them to submit entries if they have paid for everything they have selected.

We’ve had a couple of issues, some like this:

They Submit 5 stables
Don’t pay. we chase them for the payment up until the day before.

But If say our stables are capped at 75

They then have blocked 5stables for that time and then they go in and delete what they originally submited,

not paying a penny and leaving 5 stables then empty at close

I appreciate things like this are a big ask but we really need to find a solution going forward 😁

Kristy Bruhn
23 Mar 00:11

Hi

I have read this thread but I don’t understand if we can force payment with submission of entries. I to am getting quite frustrated with non payers because some don’t pay until the day and I’m trying to chase up payments when I’m trying to ride

Thom Kerssies (Equipe)
25 Apr 09:36

We really need the ability to force payment at time of entry in Equipe, but only for selected shows in Australia.

At the moment, we’re seeing the same group of riders repeatedly submitting entries without completing payment. While I understand this has been raised before, the reality in Australia is that some riders are accustomed to entering without paying upfront, which creates a lot of follow-up work—particularly for smaller shows.

What would be ideal is a toggle option (on/off) at show level:

  • Some shows (e.g. early entry or larger events) may not require upfront payment
  • Others absolutely need to enforce payment immediately at entry

A few key requirements:

  • If enabled, payment must be completed at time of entry
  • This should also apply when riders make edits to their entries
  • However, show secretaries must still be able to edit entries without triggering forced payment, so they can request payment separately if needed

The current setting option you are suggesting — “Payment in entry set as mandatory (shopping basket to be emptied after x minutes)” — doesn’t appear to be working as intended not the shows Ive been managing. Across multiple shows this year, unpaid entries are still sitting in the system and not being cleared unless we manually chse people up which is creating a lot of extra work.

Having a reliable, flexible option here would make a significant difference to workload and cash flow for many organisers.


thanks so much, cheers

wendy

Nick van Sante (Equipe)
27 Apr 06:19

I have scheduled the work for next week to layout the basics. Of course hope to have it finished within a few days. Otherwise I continue in the first week of June.